Windows 10 has many useful features, including the ability to sync other email accounts in one place, which applies to Google, Hotmail, and other email services. Unfortunately, some users have started complaining about an email sync error – 0x8000000b.
The message that you may have seen when error 0x8000000b occurs is read :
Something went wrong. We’re sorry, but we couldn’t make it work,
Error code : 0x8000000b
0x8000000b error can have several causes with no confirmed source, such as outdated operating system, dier or slow internet connections, overpowering antivirus software, wrong time and date setting, and many more.
However, in most cases, users have indicated that they can fix error 0x80000b after using advanced IMAP settings.
IMAP stands for Internet Message Access Protocol and is used by email service providers to retrieve messages from a server over a TCP/IP connection. Therefore, using advanced settings can help users resolve error 0x8000000b.
Please keep a close eye on the following bug fixes for 0x8000000b. Let’s start with the simplest solutions and then move on to the more advanced ones. Let’s jump right in and find a fix for you!
What causes the Windows 10 Mail Error 0x8000000b?
The causes of this error may depend on a number of factors, including the following.
POP or IMAP is not activated.
Windows Firewall blocks the request.
Third-party antivirus or Windows Defender.
How to fix error 0x8000000b?
Setting up your mail under Windows 10
Let’s try adding the email account you suggested in the Mail App. This should help fix the 0x8000000b error. To do this, follow these steps:
- Launch the Mail app and click on the Settings icon.
- Select Manage Accounts, then click Add Account, and finally select the Advanced Configuration option.
- Then, in the same “Add Account” section, click on the “Internet Mail” option.
- On the next screen, enter the details of the email account you want.
- Now click Login and wait a few minutes until your email account is successfully added to the Mail app.
Resetting the Mail App
You can fix error 0x8000000b by resetting the idle Windows 10 apps. Then check if the Mail app is working again.
- Press the Windows logo + I keys on your keyboard and open Settings.
- Click System, then Apps and Features and select the Mail app.
- You will now see more options, click on them.
- In the advanced options, tap Reset.
- Press the Reset button again to confirm.
- You can now close the Settings app and return to the desktop.
Allow access through the firewall
If you are using an anti-virus program or if your Windows Defender is activated, these items can cause error 0x80000b. So get to work.
- Open Start and type Windows Defender Security Center.
- Select Firewall and Network Protection.
- Now select Allow application through the firewall and click Change settings.
- A list of allowed applications will be displayed. Make sure that “Private” and “Public” mailboxes are selected.
- Click “OK,” and that’s it.
Disable the firewall
If error 0x8000000b does occur, you can try disabling your firewall to see if it works. To do this, follow these steps:
- Open the Windows Security Center again.
- Go to Firewall and Network Protection.
- Now select a network profile and disable the Windows Firewall for that profile.
- Now try running your email application.
You can delete your account and add it again if it is not synchronized. To do this, follow these steps:
- From the Start menu, type Mail.
- Once you click on the app, you should go to the settings icon.
- Select your account and select “Delete Account.”
- After that, add your account again.
In conclusion, we hope that this TechSplat guide has helped you get a fix for the 0x8000000b error in the Windows 10 Mail App. This bug/error can be quite common, but isn’t always easy to fix – so we really hope this has helped!
If you are still experiencing issues, you might want to contact your mail provider – or even better, Microsoft’s Support Teams to better assist specifically with your problem. They will always be on hand to help, no matter the time of day!