Are you not being able to finish a file download in Telegram? Telegram is one of the most popular messaging applications, which is mainly used to download files such as movies, web series, and other videos.
When you close or minimize the Telegram app on your Android or iPhone device, it will stop downloading the file in the background which may be the reason you are not being able to view the download. However, in this guide, we look at why this problem can occur and how you can fix it on both your Android or iOS phone.
What causes a file download to fail to complete in Telegram
The most common cause of this problem is your phone’s battery-saving mode. When battery saving mode is active, it prevents apps from running in the background, and as we’ve already mentioned – when Telegram is minimized or closed and left in the background.
If you’re trying to download a video from Telegram, your device must be connected to a strong Internet connection. With a weak internet connection, you may still be able to download a file.
However, this could take some time, and even fail if it’s too weak to download.
Since there are no restrictions on sending files in Telegram, you should always make sure that your network is both strong, and reliable when downloading and even sending files through the telegram app. If that doesn’t work, you can set the default network settings in Telegram. To do this, simply go to the application’s settings and check the “Connection settings: Default (Use TCP)” box.
Telegram is sometimes blocked by local network providers, so you should check to see if that includes you. Because in this case, you will not be able to solve the “Download file failed” problem in Telegram. If you’re not sure about this, be sure to contact your ISP (Internet Service Provider) to see if they actively block Telegram connections. If they do, but you still want to use Telegram, you can head over to our friends at AboutVPNs.com. By using a VPN, you can bypass your ISPs restrictions.
What should I do if a File Download Fails to Complete in Telegram?
Be sure to make sure your network connections are set to default.
One of the fastest and easiest ways to fix not being able to finish a file download in Telegram is to reset your network connections. This is known to be a fast and easy fix for not being able to finish a file download in Telegram. To do this;
- Go to Telegram “Settings” and scroll down.
- Find the option “Connection settings: Default (Use TCP)” and click on it.
- Then click OK without making any changes, and check to see if downloading the file works again. (This will re-establish the Connection Settings).
Make sure your Storage is Not Full
Another really common fix for Telegram downloads is down to the device storage. Although this is not directly an issue with Telegram, your device beit Android, iOS or another provider will have storage.
If your device is running low on storage, the file you have or are trying to download may fail if it does not have space. It’s always worth checking to see how much storage you have on your device.
Contact your Internet Service Provider
In some rare circumstances, you may experience file download errors on Telegram when your service provider (Internet service provider) fails to allow the download. Your ISP has a duty to inform you if this is the case.
Contact your ISP and ask them if they can tell you if Telegram is a blocked application, or if they can help diagnose your issue as it may be and issue with them rather than you. This can be done over a live chat or a phone call to your internet service provider.
Turn off Power-Saving Mode on your Phone
Simply open the quick settings menu by swiping down from the top of the screen, then turn off the power saving/battery charging mode. Another way to solve this problem is to exclude the Telegram app from battery optimization mode on your Android phone. Here’s how you can do it.
- Open your Android phone settings and go to Apps -> Telegram.
- Now click on the “Battery” option and then the “Optimize Battery Use” button.
- On the next page, you will see a list of apps.
- Select the “Show all apps” checkbox and find the Telegram app in the list.
- Uncheck the button next to the Telegram app to exclude it from battery optimization. Like this.
After that, the file download from Telegram won’t stop even if you minimize the app.
On iPhone, simply turning off the Battery Saver in your quick menu or in the settings (Under Battery Settings) will do the trick.
Conclusion on not being able to finish a file download in Telegram
Not being able to finish a file download in Telegram can be a super annoying issue to deal with when you’re just wanting to download a file. We really hope one of these fixes has been able to help you and fix this issue permanently.
Let us know in the comments, and be sure to check out our other Telegram issues if you’ve been having other Telegram issues!