0x0, sometimes spotted as 0x0 0x0 is an error code on Windows 10 and Windows 11 devices that suggests a catastrophic failure on your device. For some users, it may be a system error (a PC error) but in some cases can also be on software such as Microsoft Word, Excel, or PowerPoint.
What is Error Code 0x0?
0x0 is typically referenced as a malfunction that could happen down to a number of different factors. Common causes of error code 0x0 are misconfiguration, an issue with installation, an issue with a user, or an application issue that could suggest a failure somewhere on your device. You may also notice it on some versions of programs that are no longer supported by Microsoft, or are released and are full of bugs. Your system will typically freeze when the 0x0 error is in place, which can result in content/data becoming corrupt, but this is rare and Windows OS stability has improved over the years.
This problem can occur on any system element, or on a server that runs a Microsoft operating system and will usually require some kind of repair to fix. If your question is how to fix this error, we’ve got some knowledge steps and answers on how you can fix 0x0 on Windows, regardless of if it’s on an operating system, in your files, or on a program like word. Lets jump straight into the fixes.
How can you fix Error Code 0x0
Restart your Device
On occasion, there may be times where 0x0 is a one-off, or otherwise a one-time issue. Although this is not an answer for most people, knowing this information to restart your PC when the 0x0 error occurs can save you a lot of time and troubleshooting. If your device has this type of issue, where the system has frozen and displayed a 0x0 error if you restart and are able to get back onto your PC – we would suggest taking a backup of your files before continuing to work on it again should it fail, and corrupt your data in the future.
If you’re unable to turn off your device, although not recommended, you can force your system into a power failure by removing the power cable in the device. Another way of doing this is to hold the power button which will perform a hard system shutdown and regardless of the issue, will turn off after holding for around 3-5 seconds. Once restarted, take backups and wait to see if the 0x0 0x0 error code message has disappeared.
Remove Unnecessary Files (Junk Files) from the System
From experience, we’ve had issues with the 0x0 error when a system has too many junk files hanging around, which has contributed to a failure on the operating system. This can also stop programs from running, such as Microsoft Word, which requires having some breathing room (in terms of memory or space) to be able to function. To remove these junk files, you can simply;
1. Step 1 is to navigate to your Start Menu (by clicking the “Windows Icon” in the bottom-left of your screen).
2. In this list, type “Command” (or CMD) in the search box. This step can be skipped by pressing Windows Key + R and typing “CMD“. Hit enter on this.
3. Once the black box has opened, simply type “cleanmgr” and hit Enter.
4. Disk Cleanup will now open, and you can press “Clean Up System Files”, along with some tick-boxes to ensure that you only remove what you believe to be Junk.
For the most part, everything in this list can be removed, but you may get a pop-up for the “Recycle Bin”. We would strongly advise that you check the locations in the recycling bin, to make sure that there are no images or anything that you might want to keep in there before deleting the files. Post deletion, you won’t be able to get these back easily.
Once this has finished, restart your device and attempt to perform the actions you did before the 0x0 or 0x0 0x0 error message was displayed.
Update Windows (or the Software)
Another simple fix to the 0x0 or 0x0 0x0 error is to update your device or the software that error initially. As a core system component, your Windows OS (Windows 10, or Windows 11 for example) may be updated very simply. To update Windows OS, follow the steps below;
1. The first step, is to press “Windows Key + i (I)”. Or, type in “Settings” in the Search Menu.
2. Once the “Settings” tab has opened, click into “Update & Security”.
3. Once in Update and Security, simply hit “Check for Updates”. If you get “Check online for Updates from Microsoft”, I would recommend you click this for the latest.
4. This may take some time, but maybe very quick. The service may also ask you to restart your device. This will then update your version of Windows, and hopefully resolve the issue.
Note: If you restart, all PC users that are signed in will be signed-out, so if you can save work before restarting, this would be ideal.
To update a piece of software, or your graphics driver (which can also have an issue), we recommend you check out some of our other Windows-related articles so you can find out how to update or reinstall pieces of software that are causing you headaches, or having problems with performance.
In the chance that none of the above fixes work for you, there is something you can do as a last resort which should irradiate any issues you’re having with the 0x0 error message. This site (TechSplat) doesn’t recommend that you perform a full reset on your device unless you’re absolutely sure nothing else has worked, as this will remove system elements that you’ve saved, and any system file that you might have. Details for a full reset on your device can be found at our other articles.
This is just one of the ways to remove any issues with your Windows device. If you don’t have the tech skills to perform this, there are many guides, including this one that can help you, otherwise, you can take it to a technology professional to help you through this process.
To reset your device, simply follow the below;
1. In the search box, type in “Reset”.
2. Hit “Get Started” and follow through the prompts accordingly.
Note: It might be worth trying a soft-reset, where all your files are kept, as it stores some information in RAM for you to recover from should it fail. Should this not help, then you may need to “remove all files and programs” to be able to get your computer back working again. There is extensive documentation around this, should you get stuck!
How can you fix Error Code 0x0 0x0
The above fixes that we’ve mentioned for the more common error code 0x0, (rather than 0x0 0x0) should be answered above. They are usually the same error code, but could potentially mean that you’ve had two critical failures at once, hence the double error message. Please follow the above steps again if you’re having either variation of the 0x0.
Conclusion on Error 0x0
Overall, the 0x0 error message can be a really annoying, and difficult to fix error message on Windows devices, however, we hope that this article has helped answer any questions that you may have. If someone is still having issues, then we would recommend either resetting your device or taking it to a professional to have a direct look at this. You can also contact Microsoft support who can give you a tailored fix plan should the instructions in this guide not help you. Let us know if you had any other resolution, cause, or reasons for this error message.